DOW Electronics’ Employee Spotlight

In this week’s DOW Electronics’ Employee Spotlight, get to know Cheryl Butler and Don Haas from our DOW Electronics’ Tampa Team. See what they have to say…

 

Cheryl Butler, Inside Sales Representative, Tampa, FL

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How long have you worked at DOW Electronics? Almost 2 wonderful years

What is your favorite part about working at DOW Electronics? The interaction with my retailers and co-workers. I also enjoy the paycheck.

 What do you miss most about being a kid? NO STRESS and no grey hair popping through. LOL

What’s the hardest thing you’ve ever done? Losing the football pool to Drew Fischer (DOW Electronics Director of Strategic Sales)! UGH!!! 

If you could be any fictional character, who would you choose? Xena the warrior princess. That’s right, I said it. No regrets!

What’s the best/worst gift you’ve ever given/received? Best gift would have to be when I swam with the dolphins at Discovery Cove. There is no such thing as a bad gift!!

If you could go back in time, what year would you travel to? 2004, to spend time with my mom.

What is your favorite sports team? It’s a BUCS life for me!! Definitely cannot stand the EAGLES!!! (cough, cough Issay(DOW Electronics Marketing Representative))

What are some of your favorite things to do? I like to bake with my son and then we like to eat what we bake. J I also like to read when I have time.

 

Don Haas, Inside Sales Representative, Tampa, FL

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How long have you worked at DOW Electronics? 18 years

What is your favorite part about working at DOW Electronics? The great people here at Dow and the neat friends I’ve made making phone calls for 18 years.

What are some of your favorite things to do? Hang out with my kids/grandkids/wife and go to the beach, read, andrelax.

If you could be any fictional character, who would you choose? Dirk Pitt in the Clive Cussler novels.

What’s the best gift you’ve ever given/received? My parents gave me a 1962 Valiant-that’s a car for all you young folks……

If you could paint a picture of any scenery you’ve seen before, what would you paint? Off the coast of California-the whales rolling in the Pacific Ocean.

Where do you most want to travel, but have never been? Holy Land-but I’m going in May of 2014.

If you could go back in time, what year would you travel to? 1962-I’d like to do better on my driver’s license exam.

What is your favorite sports team? Florida State anything

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How To Deal With Sales and Introversion

Check out this week’s blog post on Sales and Introversion by DOW Electronics’ very own Training Manager,Keith Shoup.

A recent article in Entrepreneur magazine1 brought together two themes that, to most, would seem like oil and water – sales and introversion.  On their face, they may seem like complete opposites.  However, the truth is that there are some very successful salespeople who are introverted by nature.  Generally speaking, sales is an extroverted activity.  So, how is it that they can occupy the same space at the same time?

In my travels, I’ve met with retailers and sales staff who struggled to some degree with introversion.  I’d watch potential shoppers walk through their doors and they wouldn’t get as much as a hello until they came to the counter to ask a question.  I must say, I’m not the type that likes to be hounded when I first walk through the doors of a business establishment, but it’s nice, at a minimum, to be acknowledged – especially when you’re about to give them your hard-earned money.

In the end, it’s difficult to make a customer want to do business with you if you can’t make them feel comfortable and, ultimately, interact with them.  I understand this level of introversion may be an extreme case, but they’re out there, even among salespeople I’ve personally met.  If you find yourself in the sales and introversion arenas at the same time, please read on.

The name of the article I alluded to at the beginning is titled, “9 Proven Sales Tips for Introverts.”  I’ve selected five tips which I feel are great starts to help step out of your comfort zone.  These have been taken directly from the article and represent the views of the author:

 

  1. Say hello to everyone you pass. I refuse to walk past any person without acknowledging him or her. I force myself to look everyone in the eyes and say hello. This builds a muscle enabling me to decide at will when I want to be extroverted, whether in a sales call or other situation.

 

  1. Get passionate. I become so excited about what I’m selling that I have to share it with the world. Becoming passionate about your product or service makes you less interested in how you are perceived and more concerned about showing excitement about what you have to offer.

 

  1. Be so persistent you get criticized for it. In life and in business, especially sales, you won’t become successful if you never get criticized. Follow up on customers so much that they actually complain about it, and once they do, keep following up until they admire you for your persistence. If you believe in your product, company and yourself, then you will be willing to insist—and risk being criticized for it.

 

  1. Force yourself to be in public. Step out of your home and office often so you can socialize with people. When I move to a new city, I will go to the same place over and over until I am comfortable and know everyone there. I have done this same thing with my children, bringing them to the same grocery store every morning until they could talk to the people working there as family.

 

  1. Do one thing a day that you fear. It’s very important for me [to] do the things that make me most uncomfortable. You need to be courageous and make a point of facing your fears, no matter how big or small. The single scariest thing for me was visiting my customers or prospects in person. So that is exactly what I did first thing every day to get over my fear. It instilled courage in me, belief in myself and changed my focus from limitations to possibilities.

 

For some introverts, telling them to do these five things might as well be the equivalent of recommending a climb to the peak of Mt. Everest.  May I suggest tackling these five tips individually and implementing them over a period of time?  When you feel like you’ve mastered one, move on to the next one.  As you move outside your comfort zone and flex those ‘extrovert’ muscles through the tips provided, you’ll come to see them as a resource that can be leaned upon when required.

It all comes down to managing the introversion, and not letting it manage you.  It’s a shame to see when introversion gets in the way of making sales, growing a business, and fulfilling life and professional goals.  If you’re interested in reading the entire article, and I recommend you do, please click on the following link.

http://www.entrepreneur.com/article/225371#

 

If you have any comments or suggestions on how you’ve been able to put introversion in check, please drop a line in the comments section.

 

 

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1  Cardone, Grant. “9 Proven Sales Tips for Introverts.” Entrepreneur. Entrepreneur Media, Inc., 02 Jan. 2013. Web. 06 Nov. 2013.

DOW Electronics’ Employee Spotlight

Want to know more about our DOW Electronics Family? Get to know Malissa Sanders and Ryan Travis from our DOW Electronics Charlotte Branch in this week’s DOW Electronics Employee Spotlight.

Malissa Sanders, Area Business Manager, Charlotte, NC

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How long have you worked at DOW Electronics: 24 years in December

What is your favorite part about working at DOW Electronics: Customer interaction

What are some of your favorite things to do: Reading and shopping

If you could paint a picture of any scenery you’ve seen before, what would you paint: A mountain in Hawaii, on the side of the mountain there would be beautiful greenery and all types of flowers in all colors with a waterfall cascading over the greenery.

If you could be any fictional character, who would you choose: A Transformer

What is your favorite sports team: San Francisco 49ers

Who is your favorite musical entertainer:  Marvin Gaye and The Eagles

What is your favorite movie: The Bourne Supremacy

What was the first thing you bought with your own money: A white1982 Mazda 626

What is one thing you have done that was really scary: Moving from SC to Boston, MA

What is your dream car: BMW X6

 

Ryan Travis, Area Sales Representative, Charlotte, NC

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How long have you worked at DOW Electronics: It will be one full year at the end of November.

What is your favorite part about working at DOW Electronics: My favorite part about working for DOW is the great management, coworkers, and retailers that I have the pleasure of working with on a daily basis.

What are some of your favorite things to do: Watching football, going to local car shows, singing, and hanging out with family and friends.

If you could meet anyone, living or dead, who would you meet: Peyton Manning,  I have been a fan of his since he was at the University of Tennessee. A first class individual!

What is your favorite sports team: Of course the Carolina Panthers! Been a fan since the beginning!

Who is your favorite musical entertainer: Journey              

What’s the best/worst gift you’ve ever given/received: Received an all-expenses paid trip to Vegas!

What is one thing you have done that was really scary: Riding in racecars around a track course reaching speeds of over 200mph.  Not really that scary just an adrenaline rush.  I would love to do it again.

What is your dream car: I actually own my dream car it’s a Ford Mustang.  I saved all my money since the 5th grade to buy one as my first car.

What is your favorite food: Any type of Mexican food!